How Language Schools Use Telecommunication Services: Viacheslav’s Experience
A language school that has been partnering with A1 Telekom for over a year and a half is actively expanding its operations. Viacheslav, the school’s system administrator, shared how our services help the school stay connected with clients and grow on the international stage.
Business Expansion and Client Communication
The school actively uses DID numbers and routes to communicate with clients in Poland, Cyprus, and Turkey, where a new office was recently opened. According to Viacheslav, the routes work reliably, and any issues are resolved promptly.
Service Rating: 5/5
Support Rating: 5/5
He expressed particular gratitude to manager Denis:
“I find it convenient to work with a single manager who is always ready to help,” noted Viacheslav.
Cost and Benefits
Despite price differences between our numbers and competitors’ offers, the client chooses A1 Telekom for the convenience of working with one manager and the high quality of services.
Telecommunication Services for a Travel Company: Victoria’s Experience
A travel company, despite challenges in the industry, continues to use A1 Telekom services to communicate with clients. Victoria, the company’s representative, explained how our numbers help maintain the business.
Market Realities
Victoria noted that traditional tourism is in crisis. The company’s main clients are Ukrainians and Russian-speaking clients from the Baltics, Kazakhstan, and Moldova. To engage with the European audience, the company opened an office in Estonia but does not yet have an English-speaking call center.
Use of Numbers and Routes
The company uses Estonian numbers for calls across Europe.
Service Rating: 5-
Support Rating: 5/5
How a Recruitment Company Integrates Telecommunications: Vitalii’s Experience
A recruitment company expanding its business into new countries uses DID numbers and routes in Bulgaria, Moldova, and Kazakhstan. Vitalii, a CRM and telephony system integrator, shared how our services support the company’s growth.
Business Expansion
The company is actively entering the markets of Romania and Kazakhstan, where 18 managers operate. Communication with clients is done via VPN, which sometimes lowers call quality. However, overall, everything works reliably.
Service Rating: 5/5
Support Rating: 5/5
Support and Quality
“Working with your manager and chat support is highly organized. Everything is resolved quickly,” noted Vitalii.
Suggestions for Improvement
The client is currently fully satisfied but emphasizes that call quality must remain consistently high.
How an Engineering Design Platform Uses Telecommunication Services: Artem’s Experience
One of the leading platforms specializing in engineering system design uses A1 Telekom services for efficient communication with clients across Europe. Artem, a company representative, shared his experience using our services.
Use of Polish Numbers
The company employs Polish DID numbers to maintain professional communication with various European countries.
Advantages and Work Aspects
Artem highlighted that the main advantage of working with A1 Telekom is the ease of service use.
Service Quality Rating: 4/5
Support Rating: 4.5/5
Support
“All issues are resolved quickly. I find it convenient to work via Telegram — it’s a truly comfortable interaction method,” noted Artem.
Growth Perspectives
This client’s experience highlights the importance of reliability and promptness in telecommunication services. Implementing proposed improvements will further meet business needs and strengthen A1 Telekom’s position as a trusted partner.
