Reliability
A1 Telecom
We connect redundant lines for overload protection. Even in case of overload or accident, you always stay in touch. 99,99% stable equipment operation.
Market average
During peak load times, telephony may fail and shut down. As a result, your call centre will not be able to make calls, there will be downtime that is being accompanied by a loss of money.
Line rental
A1 Telecom
Guaranteed fee zero. Obligatory volumes zero. Simple contract. No unnecessary packages, significant budget savings.
Market average
There is a line rental, guaranteed monthly fee, that will be a perfect option for you, even if there have been no calls, or volumes need to be met to get a good price.
Integration
A1 Telecom
Our specialists can cope with systems of all architectures. Integration is possible with any kinds of software, equipment and systems.
Market average
It is expensive to maintain a strong technical department, so either inexperienced or outsourced. As a consequence, it takes a long time to respond.
Payment
A1 Telecom
Payment methods available: Bank cards, bank account, VAT. Currencies available: Hryvnia, Dollar, Euro, Bitcoin, WebMoney, PayPal.
Market average
Payment should be made only in a certain currency and payment method.
Support
A1 Telecom
Qualified VoIP engineers always keep in touch with you. Free set-up and testing.
Market average
Support takes a long time to respond, problem solving takes up to 3 days. Communication via email.
Sound quality
A1 Telecom
Establishment of direct interconnection between 100+ providers all around the world. Carrier channels from direct vendors.
Market average
Resale of carrier channels by transit vendors, degradation of communication quality, because it is not immediately defined, who is in charge of problem.
Billing increment
A1 Telecom
Per-second billing increment. No rounding up, you can save up to six times on this point. No hidden charges, you pay only for the services, that you actually have used.
Market average
Rounding up to minutes. There are hidden charges: connection fee, rent of a SIP-trunk, excise duty, etc.
Connection
A1 Telecom
Interconnection process can take 1 day, subject to tests carried out.
Market average
Interconnection process can last long.
Blocking
A1 Telecom
Wide range of topics:Finance, Forex, Health, Consulting services, Sport, Bets, Gambling, games, Leisure, Entertainment.
Market average
Carrier channels are being blocked by anti-fraud systems in case suspicious voice traffic has been detected.